Privacy policy

Privacy Policy Gods Original Design

Last Updated: 16-05-2024

GOD'S ORIGINAL DESIGN (hereinafter referred to as G.O.D.), located at Rooseveltstraat 8 A5, 2321 BM Leiden, values your privacy and transparency regarding the personal data we collect.

This privacy statement applies to the personal data we collect concerning our products, such as when you visit our website (www.godsoriginal.design), visit our location, contact us via social media, or when you contact our customer service.

G.O.D. acts as the data controller and is responsible for processing this data.

In this statement, we explain what personal data we collect, how we use this data, with whom we share it, and what rights you have regarding your data. Additionally, we describe the measures we take to protect your personal data, how long we retain it, and how you can contact us to exercise your rights.

This privacy statement may be updated from time to time to reflect changes in our data policy 

For questions about our privacy policy, please contact our privacy officer at info@godsoriginal.design.

What personal data does G.O.D. collect?

At G.O.D., we collect personal data in various ways, both directly from you (voluntarily or through automated processes) and from external sources. We will inform you at the point of collection whether providing personal information is optional or necessary for the provision of a specific product or service. In cases where providing personal data is required, we may not be able to provide the desired product or service if you choose not to provide this information.

When you make purchases online, we collect various types of information:

• For all purchases, we collect your account number and other payment details. Additionally, we record your purchase history, including details such as what you bought, when and where you made the purchase, and how you paid for it, if this purchase is linked to your account. If your order is paid through our payment providers Buckaroo and Ideal, your personal payment details will be collected and managed by Buckaroo and Ideal in accordance with their privacy policy.
• For online purchases, we also collect your contact information, such as your name, billing and shipping address, email address, and phone number. If your order is shipped via partners such as UPS, PostNL, and FedEx, your personal data will be collected and managed by UPS, PostNL, and FedEx in accordance with their privacy policy.
• If you choose to create an account on our website, we collect information such as your name, address, email address, country, phone number, username, and password. You may also choose to voluntarily provide additional information, such as your gender, date of birth, billing and shipping details, and payment information. We also offer the option to opt-in to receive marketing communications from G.O.D. Please contact us at info@godsoriginal.design to opt-in.

When you visit the website, we collect the following information:

When you visit our website, we automatically collect certain information through techniques such as cookies and web beacons. Cookies are small text files placed on your device when you visit certain websites, and they can enhance your online experience by, for example, storing your preferences during your visit to our site. The information we collect in this way may include your IP address, as well as data about your browsing behavior, such as the date and time of your visit, the duration of your stay on each page, the products you click on, and the website from which you accessed our site. Additionally, we may collect information about the contents of your shopping cart during your visit.

Cookies and web beacons are only used if you consent to them during your first visit to our website by continuing your navigation.

What cookies do we use?

• Essential cookies: These cookies are essential for the operation of our website. They enable basic functions such as site navigation, adding products to your shopping cart, and checkout.
• Performance cookies: These cookies collect information about your use of our website, such as the pages you visit and the time you spend on the site. This data helps us analyze and improve the performance of the website.
• Functionality cookies: These cookies remember your preferences, such as language settings and login credentials, to personalize your browsing experience.
• Third-party tracking cookies: We use Google Analytics to collect data about the usage of our website, such as the number of visitors and the most visited pages. These cookies provide us with insight into how users interact with our website so that we can optimize it.

Managing cookie preferences, You can manage or delete your cookie preferences at any time by adjusting your web browser settings.

How do we collect data about your website visit?

Google Analytics: We use Google Analytics to collect information about the usage of our website, such as the number of visitors, the most visited pages, and general user behavior. This data helps us understand how our website performs and where we can make improvements to optimize your experience.

Shopify: Our e-commerce platform is hosted on the Shopify platform. Shopify processes personal data on our behalf, such as your orders, payments, and account information, to enable the functionality of our online store.

When using Google and Shopify:

• We ensure that Google and Shopify comply with applicable privacy laws and our privacy policies.
• The personal data collected and processed by Google Analytics and Shopify is only used for the purposes agreed upon between G.O.D. and these service providers.
• We do not have control over how Google and Shopify use the collected data for their own purposes and recommend referring to their respective privacy policies for more information.
• By continuing to use our website, you consent to the use of Google Analytics and the processing of your data by Shopify as described in this privacy policy. You can manage your cookie preferences through your web browser settings.

 

When you contact us or we contact you, we collect the following information:

When communicating with our customer service, we may collect data such as your name, address, email address, phone number, payment information, purchase history, and details of your correspondence.

If you contact us or we contact you via our social media channels, we may collect information such as your social media username, your comments, questions, and feedback.

How does G.O.D. use your personal data?

We use your personal data for the purposes listed below. The same data may be used for multiple purposes simultaneously.

• We may use your email address to confirm your order and send you marketing communications.
• We use the relevant personal data described earlier to provide the products and services you have purchased or requested.
• We use the relevant personal data described earlier to optimize our services and your customer experience.

If you choose not to provide the necessary personal data, we may not be able to provide the requested products or services.

With whom does G.O.D. share your personal data?

At G.O.D., we adhere to strict guidelines for sharing your personal data.

External service providers

• We may share personal data with external service providers who process your data on our behalf, as described in our privacy statement. This includes, among others, transportation companies that deliver products purchased on our websites and companies that provide technical support for our online platforms.

We collaborate with the following transportation companies:

• UPS, FedEx, PostNL

When selecting our service providers:

• We only select service providers who comply with strict privacy guidelines and legislation.
• We only provide the data essential for the performance of their services.
• We ensure that they use the provided data only for the purposes agreed upon in our contract. 

Other reasons for sharing personal data:

We may also share your personal data in the following circumstances:

• When it is legally required, such as in response to a court order.
• In response to a request from legal authorities. 

Contact Details for Gods Original Design

If you have any questions about the privacy policy, you can contact our customer service. You can reach us via info@godsoriginal.design and by contacting our chatbot on the website or through our social media channels.

Last Updated: 16-05-2024